Privacy Policy

Privacy Policy

Welcome to Dr. Lucia’s website. By accessing and using this website (the “Site”), you agree to the collection, use, and disclosure of your personal data as outlined in this Privacy Policy. Please review it carefully, as it explains your rights and how the Company handles your information while using the Site.

What Data Do We Collect?

The Company may collect the following types of personal data:

• Personal Information: Name, email address, phone number, and mailing address.
• Transaction Data: Details of products or services you have purchased or inquired about.
• Technical Data: IP address, browser type, device information, and browsing behavior.
• Marketing Preferences: Information about your preferences for receiving communications.

How Do We Collect Your Data?

• The Company collects data through:
• Direct Interactions: When you register, purchase products, complete surveys, or contact customer support.
• Automated Technologies: As you interact with the website, cookies and other tracking technologies may collect data about your browsing behavior.
• Third Parties: Data may be collected from trusted partners, such as payment processors, social media platforms, or analytics providers.

How Do We Use Your Data?

The Company processes your data for the following purposes:

• To provide, personalize, and improve its services.
• To process transactions and deliver products or services.
• To communicate with you regarding your account, orders, or inquiries.
• To send promotional emails or updates, where consent has been given.
• To comply with legal obligations or resolve disputes.

How Do We Store and Protect Your Data?

The Company takes data security seriously and implements robust measures to protect your information:

• Data is stored on secure servers with encryption technologies.
• Access to your personal data is restricted to authorized personnel only.
• Data is retained only as long as necessary for the purposes outlined in this policy or as required by law.

If you request deletion of your personal data, the Company will take reasonable steps to erase your information from its systems unless retention is required by law.
Your Marketing Preferences
The Company may send you marketing communications about its products or services. You can opt out at any time by clicking the “unsubscribe” link in marketing emails or contacting the Company directly.

The Company respects your right to control how your personal data is used for marketing purposes.

Your Data Protection Rights

You have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data, subject to legal or contractual limitations.
• Right to Restrict Processing: Limit how your data is processed in certain circumstances.
• Right to Object: Withdraw consent for processing based on legitimate interests or marketing.
• Right to Data Portability: Receive a copy of your data in a commonly used format or transfer it to another provider.

To exercise any of these rights, contact the Company. Requests will be addressed within the legally required timeframe.

Third-Party Links

The Company’s website may contain links to third-party websites. The Company is not responsible for the privacy practices of those websites. Please review their privacy policies before providing any personal data.

Cookies and Tracking Technologies

The Company uses cookies to enhance your browsing experience. Cookies may:

• Remember your preferences.
• Analyze website traffic and usage patterns.
• Serve personalized advertisements based on your interests.

You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of the website.

Changes to This Privacy Policy

The Company reserves the right to update this Privacy Policy at any time. Changes will be posted on the website, and material updates may be communicated directly to you.

How to Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, you may contact the Company via the Contact Us page on this Site.

How to File a Complaint

If you believe your data has been mishandled or your rights have been violated, you may file a complaint with the relevant data protection authority. The Company will cooperate fully with any investigations and strive to address your concerns promptly.